Privacy Policy for Client Validator, a product of Bonfire Revenue Inc.
Effective Date: May 2026
Bonfire Revenue ("we," "us," or "our") operates the Patient Contact Validator browser extension (the "Extension"). We are committed to protecting your privacy and ensuring that your data, and the data of your patients or clients, is handled securely and responsibly.
This Privacy Policy explains what information we collect, how it is used, and how we comply with the Google Chrome Web Store and Microsoft Edge Add-ons store User Data Policies.
Information We Collect
To provide our core validation services and customer support, the Extension accesses and processes the following information:
Page Content (Single Scan): When you actively click the "Scan" or "Submit for Validation" buttons, the Extension scans the active browser tab to identify and extract specifically formatted data: Email Addresses, Phone Numbers, and Mailing Addresses.
Bulk Upload Data (CSV): When using the Bulk Validation feature, the Extension reads locally uploaded CSV files containing contact information (Emails, Phone Numbers, Addresses).
Authentication Data: We collect and store your personal API Key, which you enter into the Extension’s settings.
Support Chat & Audio Data: If you interact with our AI support chatbot, we collect the text you submit. If you voluntarily use the optional voice-to-text feature, the Extension will temporarily capture microphone audio to transcribe your request.
How We Use Your Information
We use the collected information strictly for the purpose of providing the Extension's core functionality and support:
Data Validation: Contact information extracted from your active tab or uploaded CSV is securely transmitted via encrypted HTTPS requests to our backend routing servers. These servers pass the data to trusted third-party validation providers (e.g., Google Maps API, Telnyx, Reoon, Emailit) to verify deliverability and accuracy.
Account Authentication: Your API Key is used to authenticate your account, verify your subscription tier, and track your monthly validation usage limits.
Customer Support: Chat text and transcribed voice data are used exclusively to provide immediate assistance and troubleshoot issues via the embedded support interface.
Data Retention and Storage (Zero-Retention Policy for Validation Data)
We understand the strict compliance required for the data you process.
No Storage of Validation Data: The emails, phone numbers, and addresses scanned by the Extension or uploaded via CSV are used strictly in real-time as a pass-through process. We do not log, save, or store any of the contact data you validate on our servers or in our databases.
Local Storage: Your API Key and subscription tier status are saved locally on your device using your browser's secure sync storage capability.
Support Transcripts: Chat logs from the support widget may be temporarily retained to improve customer service. Important: You must never submit Protected Health Information (PHI) or sensitive patient details into the support chat window.
How We Share Your Information
We only share information with third-party service providers to the extent necessary to perform the specific services you request.
Validation Sub-Processors: Data is routed securely to infrastructure and validation partners to perform the requested verifications.
Support Sub-Processors: Chat interactions and voice-to-text transcriptions are processed by Zipchat.ai to power our support widget.
We do not sell your data. We will never sell, rent, or trade your personal information or the contact information you scan to third parties for any purpose.
We do not use your data for advertising. The data accessed by the Extension is never used or transferred for serving personalized, re-targeted, or interest-based advertisements.
We do not use your data for unrelated purposes. We will not transfer your data to determine creditworthiness or for lending purposes.
Extension Permissions Justification
The Extension requires specific browser permissions to function. Here is exactly why we request them:
activeTab & scripting: Required to temporarily read the text on the specific web page you are currently viewing only when you manually initiate a scan, allowing us to find the contact info that needs validation.
storage: Required to securely save your API Key and dashboard preferences so you do not have to re-enter them every time you open the Extension.
sidePanel: Required to display the user interface, bulk uploader, and results alongside your workflow.
microphone (HTML5 / Iframe access): Required strictly to enable the optional voice-to-text dictation feature within the support chat widget. The microphone is never accessed outside of active chat dictation.
Security
We take reasonable and appropriate measures to protect your data. All data transmitted between the Extension, our backend servers, and our validation partners is encrypted in transit using industry-standard TLS/HTTPS protocols.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this policy or by placing a prominent notice within the Extension.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@patientvalidator.com
Bonfire Revenue